Billing & Subscriptions
Loka uses a seat-based subscription model. You choose a Creator plan for your school, then add educator and learner seats as your school grows.
Loka Creator Plans
| Plan | Price | What You Get |
|---|---|---|
| Loka Creator DIY | $6/month | 1 Educator Seat + 1 Learner Test Seat. Self-service setup -- you configure everything yourself. |
| Loka Creator DFY | $29/month | Everything in DIY + done-for-you platform configuration + 2 hours of tech support per month. |
| Loka Creator Aspire | $199/month | Everything in DFY + 2 hours of founder-led coaching per month to grow your education business. |
All plans include full access to the Loka platform features: The Living Textbook, AI tools, booking system, progress tracking, and integrations.
14-Day Challenge
Not sure if Loka is right for you? The 14-Day Challenge ($39 one-time) is a guided introduction to the platform. You get 14 days to explore Loka with structured guidance, after which you can upgrade to a monthly plan.
Educator Seats
Each educator in your school needs their own seat.
- Cost: $6/month per educator seat
- Billing: Standard monthly Stripe subscription
- Included: Your Creator plan comes with 1 educator seat
- Adding more: Purchase additional seats from Admin Panel > Billing > Add Educator Seat
- Cancellation: Manual -- you cancel educator seats when they are no longer needed
Learner Seats
Each active learner also needs a seat, but learner billing works differently.
- Cost: $6/month per learner seat
- Billing: Automatically renewed when the learner pays for lessons
- Auto-cancel: If a learner stops paying for lessons, their seat is not renewed
- No manual management needed: Learner seats activate and deactivate based on lesson payments
This model means you are never paying for inactive learners. Seats scale naturally with your active student base.
Stripe Billing Portal
All payments are processed through Stripe. You can access the Stripe billing portal from Admin Panel > Billing > Manage Billing.
From the portal, you can:
- View and download invoices
- Update your payment method (credit card, etc.)
- See your current subscriptions and their renewal dates
- View payment history
Managing Subscriptions
Upgrading Your Plan
To move to a higher-tier Creator plan:
- Go to Admin Panel > Billing.
- Click Change Plan.
- Select the new plan.
- The change takes effect immediately. You will be charged the prorated difference for the remainder of the current billing period.
Downgrading Your Plan
Downgrades take effect at the end of the current billing period. If you downgrade to a plan with fewer included features, make sure your setup is compatible before the switch.
Cancelling Your Plan
To cancel your Loka Creator subscription:
- Go to Admin Panel > Billing.
- Click Cancel Subscription.
- Your access continues until the end of the current billing period.
- After cancellation, your data is retained for 90 days in case you decide to come back.
Cancelling your Creator plan will also cancel all educator and learner seats associated with your school. Make sure to export any data you need before the retention period ends.
Adding or Removing Seats
- Add seats: Admin Panel > Billing > Add Educator Seat (or add learners, and their seats activate automatically on payment).
- Remove educator seats: Go to the educator's profile and click Remove Educator. The seat cancels at the end of the billing period.
- Remove learner seats: Learner seats cancel automatically when the learner stops paying for lessons. No manual action is needed.